Privacy Policy
Last updated: July 2026
1. Information We Collect
When you submit a contact form on this website, request a free estimate, or communicate with us via SMS, we collect the following information:
- Full name
- Phone number
- Service requested
- City/location
- Project details you provide voluntarily
We do not collect payment information through this website. Payments for services are processed separately.
2. How We Use Your Information
Information collected through our website and SMS forms is used exclusively to:
- Respond to your estimate request
- Schedule service appointments
- Send appointment reminders and follow-up communications related to your service
- Improve our services based on customer feedback
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. SMS Communications
By submitting our contact form or texting our business number, you consent to receive SMS messages from Explosion Home Solutions LLC related to your estimate or service appointment. Standard message and data rates apply. You may opt out at any time by replying STOP to any message we send.
We comply with all applicable TCPA (Telephone Consumer Protection Act) requirements for SMS marketing and service communications.
4. Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Analytics
This website may use standard web analytics tools (such as Google Analytics) to understand how visitors interact with our site. This may involve the use of cookies. You can disable cookies in your browser settings at any time. We do not use tracking for targeted advertising on this website.
6. Your Rights
You have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise any of these rights, contact us at (240) 756-3272.
7. Changes to This Policy
We may update this privacy policy periodically. The "last updated" date at the top of this page will reflect any changes. Continued use of our website following any changes constitutes acceptance of the updated policy.
8. Contact Us
For any privacy-related questions, contact Explosion Home Solutions LLC:
- Phone: (240) 756-3272
- Location: Gaithersburg, MD 20877
- Hours: Monday–Saturday, 8:00 AM–6:00 PM